Original recording date: Nov. 5, 2025. This session was presented at the Adult Day Services Workshop. The content of this session is provided for informational purposes only and reflects regulations and best practices accurate as of the date of the recording.
Length: 1 hour
CEUs
This webinar has been approved for 1 CEU by MN-BELTSS and the MN Board of Social Work. A general certificate is also available.
Description
Participants will be able to reframe challenging behaviors as meaningful communication, apply practical communication strategies to prevent and de-escalate behavioral symptoms, and apply to real-world scenarios to strengthen skills in coaching staff to respond effectively.
Audience
Recorded for an Adult Day Services audience, but also applicable to Assisted Living, Home Care, Hospice, and Nursing Home settings.
Presenters
Erin M. Bonitto, MS, ADC, Founder and Lead Coach, Gemini Consulting, Inc., Cold Spring